Building Relationships Through Customer Satisfaction.

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Careers @ ICAN

Work with an international industry leader that takes pride in building relationships with customers in over 20 countries. ICAN designs and implements sophisticated navigation, communications, security, and surveillance software systems.

What’s in it for you?
You will work with a team that is energetic, intelligent, and eager to use their talents to achieve excellence. We offer a competitive salary and a wide range of benefits.
 

Career Opportunities at our
Mount Pearl, Canada Office

Senior Project Manager

ICAN is currently seeking applications from experienced Project Managers for upcoming projects.

Responsibilities

  • Represents the company as primary client contact;
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements;
  • Identifies resources needed and assigns individual responsibilities;
  • Manages day-to-day operational aspects of a project;
  • Reviews deliverables prepared by team before passing to client;
  • Effectively applies our methodology and quality assurance procedures;
  • Minimizes our exposure and risk on project;
  • Ensures project documents are complete, current, and stored appropriately.

Qualifications

  •  A degree in Engineering, Computer Science, Business Administration or related discipline with 5 plus years managing and/or coordinating complex application development projects;
  •  Excellent understanding of requirements management, change and release management and project management;
  •  Ability to motivate your team and manage client expectations;
  •  Strong communication skills and the ability to communicate directly with technical and business groups at all levels, being conversant in the technical, business and management issues;
  • While not a requirement, a Project Management Professional certification is a definite asset.

Deadline: open - we are accepting applications on an ongoing basis.

Interested individuals should submit a resume and covering letter to:  .

We thank all applicants; however, only those accepted for an interview will be contacted.


Database Developer / Administrator

ICAN has recently been awarded a number of projects which involve large scale database backend design and development for nation-wide AIS Network infrastructure. Massive real time transactions for storage and querying will be required. The spatial databases will be geographically dispersed across a large region with a number of central collection databases.

As a database developer / administrator you must have a solid working knowledge (minimum 2yrs) of the following:

  • Data modeling, database design

  • Object-oriented analysis and design techniques

  • System architecture, including database and system performance tuning, as well as hardware and network workload balancing

  • Database administration

  • An understanding of the implementation language and environment.

As a bonus, the ideal candidate will also have experience with:

  • Oracle Spatial or Locator for spatial databases

  • Microsoft SQL Server with spatial add-on support

Deadline: open - we are accepting applications on an ongoing basis.

Interested individuals should submit a resume and covering letter to:  .

We thank all applicants; however, only those accepted for an interview will be contacted.


Software Engineers

We are looking for software engineers to help develop innovative products!

  • You have superior analytical, problem solving, and trouble shooting skills, and possess a Bachelor of Engineering (Computer or Electrical Engineering) or Bachelor of Science (Computer Science) degree.
     
  • You have experience in Microsoft Studio .Net (Primarily C# and C++) and Microsoft Studio 6.0 (C++) and are comfortable working independently with minimal supervision and in a team environment.
     
  • You are an effective communicator who can appreciate both business and customer requirements and can translate them into software designs.
     
  • You excel in a fast-paced and results-driven environment where you are well versed in people management, resource allocation, project scheduling, and managing source code.
     
  • You will strive to continually improve our software development process with a focus on providing customer-oriented technology solutions.

Deadline: open - we are accepting applications on an ongoing basis.

Interested individuals should submit a resume and covering letter to:  .

We thank all applicants; however, only those accepted for an interview will be contacted.


Product Manager/Business Analyst

The Product Manager/Business Analyst is responsible for the present and future features of ICAN’s product applications and system solution concepts. The Product Manager/Business Analyst works closely with the Marketing & Sales staff to ensure that the features of the products and solution concepts meet the present and future needs of the market.

Responsibilities

  • Collects, analyses and documents customer's needs and develops product specifications and product road maps that fulfills present and future customer needs (acknowledging technical, schedule and cost constraints);
  • Provides Sales & Marketing staff with product information regarding ICAN’s Commercial Off The Shelf (COTS) products;
  • Provides Sales & Marketing staff with information on ICAN solution concepts;
  •  Handles product and proposal questions from customers, dealers/distributors, and Marketing and Sales staff;
  • In cooperation with Marketing and Sales staff and, if needed, System Engineers and Project Managers, develops proposal documents based on customer specifications and/or requirements for both hardware and software solutions;
  • Assigns Project Managers to run pre-studies to get a thorough understanding of the features, solutions, costs, scheduling and risks involved in proposals requiring product or system development;
  • Assigns Project Managers to run projects implementing products and/or system solutions contracted to customers;
  • Is responsible for managing product releases;
  •  Together with ICAN management and Marketing & Sales staff, participate in the review and approval of proposals prior to bid.

Requirements

  • A Business Management degree combined with at least three years of work experience in a relevant technology related field,  or a Bachelor's or Master's degree in Computer Science or Engineering;
  • Some experience in systems analysis and systems engineering;
  • An exceptional customer focus;
  • Strong communication skills and the ability to communicate directly with technical and business groups, being conversant in the product, system solution, business and management issues;
  • Research, investigation and evaluation skills, system analytic ability and practice;
  •  Must be self-motivated, be a team player, have a strong desire to learn, and be adaptable to a fast paced, ever-changing environment;
  • Knowledge of the marine technology industry would be an asset;
  • Must be willing to travel.

Deadline: open - we are accepting applications on an ongoing basis.

Interested individuals should submit a resume and covering letter to: .

We thank all applicants; however, only those accepted for an interview will be contacted.


Technical Support Specialists

This role is active in conducting technical support and engineering activities related to product testing and customer support and setting and exceeding quality standards.

Key Responsibilities

  • Providing customer support and troubleshooting
  • Prioritizing and following up on customer support requests
  • Testing software components and complete systems
  • Developing technical and user documentation
  • Performing software and hardware installation activities
  • Providing formal and informal user training
  • Providing internal and external engineering and sales support
  • Participating in regular team meetings

Requirements

  • A technical degree or diploma in electronics engineering technology, information technology, programming analysis or related equivalent;
  • Some experience in hardware and/or software product testing, customer support and troubleshooting;
  • An exceptional customer focus;
  • Strong communication skills and the ability to communicate directly with technical and business groups at all levels;
  • Project management and team management skills;
  • Strong research, investigation and evaluation skills, system analytic ability and practice;
  • Must be self-motivated, be a team player, have a strong desire to learn, and be adaptable to a fast paced, ever-changing environment.
  • Ability to travel throughout the world on an as needed basis.

Deadline: open - we are accepting applications on an ongoing basis.

Interested individuals should submit a resume and covering letter to .

We thank all applicants; however, only those accepted for an interview will be contacted.


Quality Assurance – Software Tester

We are looking for skilled and enthusiastic individuals to join our team as Quality Assurance – Software Tester. The Software Tester is responsible for conducting the technical verification and validation of new and incremental software releases. The Software Tester works with Software Development to insure the timely release of quality software products. Using best practices in the software environment, the Tester will collaborate with team members across disciplines to insure the continued and timely release of quality software and challenge and refine our internal processes.

Job Description:

  • Create test plans, test cases;
  • Define, develop and maintain test data;
  • Document and track defects and issues found during system testing;
  •  Assist with training effort of new systems implementation as needed;
  • Produce regular status and operational reports

Qualifications:

  •  Strong interpersonal skills;
  •  Ability to work effectively in a positive team environment;
  • Strong Multitasking abilities;
  •  Good Leadership abilities;
  •  Technical Degree or Diploma or equivalent experience;
  • Programming experience preferred, but not required;
  • Previous software testing experience, while not required, would be a definite asset.

Deadline: open - we are accepting applications on an ongoing basis.

Interested individuals should submit a resume and covering letter to .

We thank all applicants; however, only those accepted for an interview will be contacted.


 

Career Opportunities in the USA

No openings at this time.

Areas of Employment

  • Systems Engineering
     
  • Software Engineering
     
  • Technical Customer Support
     
  • Information Technology
     
  • Sales
     
  • Marketing
     
  • Accounting
     
  • Administration

Do You Have An
I-CAN Attitude?

A career at ICAN offers challenges, responsibility and most importantly a great place to work. We look for people who crave success; those who go the extra mile just because they are personally driven to do so. ICAN employees think big, take initiative, pioneer better solutions and make things happen.

ICAN offers a competitive salary and benefits. Salary reviews are merit and market based. Examples of the many benefits and employee perquisites are:

  • 3 weeks paid vacation
  • More vacation the longer you stay with us
  • 10 paid holidays
  • Comprehensive group health, dental, travel and other insurances
  • Group Registered Retirement Savings Plan (RRSP)
  • Active social club
  • Training & professional fees support
  • Home internet reimbursement
  • Fitness membership subsidy

Whether you have years of experience or are just starting out, we’d love to hear from you.

If you have the I-CAN attitude send your resume to:

ICAN Human Resources
Suite 201, 1118 Topsail Road
Mount Pearl, NL A1N 5E7
Canada

Fax: 709-754-0419
Email:  


ICAN is a part of the CNS team.

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